Aviation training in Kolkata

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36-Month Programme · Hotel & Hospitality

Professional Diploma & Training / Degree Programme in Hotel & Hospitality Management

Industry-oriented training for modern hospitality, guest relations & front-office service careers.

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Kolkata Airhostess Academy — An INIFT Initiative

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36Months of structured training
6Core training modules
✓Placement assistance & career guidance
RECEPTION Hotel front-desk and guest relations training
The Programme

A career built on warmth, polish & world-class service.

The hospitality industry is one of the fastest-growing global service sectors, creating exciting opportunities across hotels, resorts, front-office operations, guest relations and customer experience management.

At Kolkata Airhostess Academy by INIFT, our 36-month Professional Diploma & Training / Degree Programme in Hotel & Hospitality Management is designed to help students become confident, communication-oriented and industry-ready professionals.

The programme combines practical exposure, personality development, grooming and professional training to prepare students for roles such as Hotel Front Desk Executive, Guest Relations Executive and Front Office Management.

Why Choose This Programme

Everything you need to stand out in service.

Industry-Oriented Professional Training

Personality Development Sessions

Spoken English & Communication Training

Grooming & Professional Etiquette

Hospitality Operations Exposure

Guest & Customer Handling Training

Practical Learning Environment

Career-Oriented Development

Placement Assistance

Programme Modules

A curriculum that grooms the complete professional.

01 Module

Hospitality Industry Fundamentals

  • Introduction to Hospitality
  • Hotel Industry Overview
  • Service Industry Basics
  • Hospitality Operations
02 Module

Front Office & Guest Relations

  • Guest Interaction
  • Reservation Handling
  • Reception Operations
  • Customer Experience Management
03 Module

Communication Excellence

  • Spoken English
  • Professional Communication
  • Interview Preparation
  • Public Interaction Skills
04 Module

Grooming & Personality Development

  • Professional Grooming
  • Confidence Building
  • Body Language
  • Corporate Etiquette
05 Module

Hospitality Service Training

  • Luxury Service Standards
  • Customer Psychology
  • Complaint Handling
  • Guest Relationship Skills
06 Module

Career Development

  • Resume Building
  • Mock Interviews
  • Personality Enhancement
  • Professional Readiness
Practical Training

Learning that happens on the floor, not just the page.

Hands-on practice that mirrors real hospitality environments — so you walk in ready.

Guest Interaction Practice

Communication Labs

Grooming Workshops

Front Office Simulation

Professional Etiquette Sessions

Career Pathways

Roles this programme prepares you for.

Hotel Front Desk Executive

Guest Relations Executive

Guest Service Associate

Hospitality Operations Executive

Hotel Customer Service Executive

Front Office Management

Eligibility

Who can apply.

10+2 PassedCompleted higher secondary
Graduates WelcomeOpen to degree holders too
17 – 24 YearsPreferred age group
Your Next Step

Build Confidence. Build a Professional Career.

Industry-Oriented Training Personality Development Practical Exposure Placement Assistance
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