Aviation training in Kolkata

+91 79808 93907

Airport Operations and Ground Staff Management Course in Kolkata

Fill Out Form Below To Get Details About Course

air hostess course in Maidan

Airport Ground Staff Course Overview

The Airport Ground Staff Course in Kolkata, combined with the International Airport Ground Staff Management course, offers a comprehensive program that equips students with the knowledge and skills required to excel in airport operations and ground staff management. This integrated program provides a holistic understanding of the aviation industry, focusing on the various aspects of airport operations, customer service, and ground staff management at an international level.

Course Duration

The duration of the course is 6 months

Course Eligibility

Educational Qualifications:

Candidates must have completed their high school education or possess an equivalent qualification.

Age Limit:

The typical age limit for enrollment in our air hostess training program is between 18 and 25 years. However, age requirements may vary for airlines.

Physical Fitness:

Candidates should meet the physical fitness requirements set by the aviation industry, including minimum height and weight standards, good eyesight, and overall health.

Language Proficiency:

Proficiency in English is essential as it is the primary language used in the aviation industry. Some airlines may require candidates to pass an English proficiency test.

Personal Skills:

Candidates should possess excellent interpersonal skills, a pleasant personality, effective communication abilities, and a customer service-oriented mindset.

Career Opportunities:

Successful completion of the International Air Hostess Training Program opens up a wide range of career opportunities in the aviation industry, including:

Air Hostess Course Institute In Kolkata
  • Air Hostess/Cabin Crew Member: Graduates can pursue careers as air hostesses or cabin crew members with domestic and international airlines, providing in-flight services, ensuring passenger safety, and delivering excellent customer service.

  • Senior Cabin Crew Member: With experience, cabin crew members can progress to senior positions, taking on additional responsibilities such as crew coordination, mentoring new recruits, and managing in-flight operations.

  • In-Flight Supervisor: Some individuals may advance to become in-flight supervisors or pursers, overseeing the cabin crew team and ensuring smooth operations during flights.

  • Ground Staff Roles: Graduates can explore opportunities in ground staff roles, such as passenger handling, ticketing, airport operations, or customer service at airports.

  • International Airlines: The training program's international focus equips graduates with the skills and knowledge to pursue careers with renowned international airlines, expanding their career prospects globally.

Salary After Training:

Airport Ground Staff Course Details

Module 1: Introduction to Airport Operations and Management Course

– Overview of airport infrastructure and management systems

– Understanding airport stakeholders and their roles

– Airport regulations, safety, and security procedures

– Airport terminal operations and passenger flow management

– Airline and airport relationship management

Module 2 :Ground Staff Responsibilities

– Roles and responsibilities of ground staff members

– Customer service and communication skills for ground staff

– Baggage handling and cargo management

– Aircraft handling and ramp operations

– Ground staff coordination and teamwork

Module 3 : Airport Security and Safety

– Airport security measures and protocols

– Security screening procedures for passengers and baggage

– Emergency response and crisis management at airports

– Firefighting and rescue operations

– International aviation safety standards

Module 4: Airport Customer Service Excellence

– Providing exceptional customer service to passengers

– Interacting with diverse customer backgrounds and needs

– Managing passenger complaints and difficult situations

– Ensuring a positive airport experience for travelers

– Enhancing customer satisfaction and loyalty

Module 5: Airline Operations and Coordination

– Understanding airline operations and flight schedules

– Coordinating with airlines for smooth operations

– Gate management and aircraft turnaround procedures

– Collaborating with various airport departments for efficient operations

– Handling irregular operations and flight disruptions

Module 6: Airport Terminal Services and Facilities

– Managing airport terminals and facilities

– Check-in and boarding procedures

– Airport lounges and VIP services

– Retail and commercial operations at airports

– Managing passenger amenities and services

Career Opportunities inAirport Ground Staff Training in Kolkata

  • Airport Operations Executive

  • Ground Staff Supervisor

  • Passenger Services Agent

  • Airport Customer Service Manager

  • Airport Operations Coordinator

  • Baggage Handling Supervisor

  • Airport Security Officer

  • Airline Operations Officer

  • Airport Ramp Agent

  • Ground Handling Services Manager

Book a call back

Fill Out Form Below To Get A Call Back

Testimonials What Our Student Says

Pratiksha Patel
Pratiksha Patel


I cannot express how grateful I am to Kolkata Air Hostess Academy for shaping my career in the aviation industry. The faculty members were not just trainers but mentors who believed in me and pushed me to overcome my fears. Today, I am a confident and successful air hostess, and it's all thanks to the unwavering support and guidance I received at the academy.

Prerna Gupta
Prerna Gupta


Enrolling in Kolkata Air Hostess Academy was the best decision I ever made. The training program not only provided me with the necessary knowledge and skills but also instilled a sense of discipline and professionalism in me. The caring and supportive environment helped me build my confidence and prepared me for the challenges of the aviation industry. I will forever be grateful to the academy for transforming my dreams into reality

Anubhav Singh
Anubhav Singh


I had always dreamt of working in the aviation industry, but I lacked the direction and guidance to make it happen.Kolkata Air Hostess Academy changed everything for me. The instructors went above and beyond to ensure that I understood the subjects and helped me build my interpersonal skills. Their dedication and passion for teaching inspired me to strive for excellence. Today, I am proud to say that I am living my dream, all thanks to the academy

Arjun Sharma
Arjun Sharma


Kolkata Air Hostess Academy provided me with an enriching and transformative experience. The academy not only equipped me with the necessary technical skills but also helped me develop my personality and self-confidence. The hands-on training and industry exposure were invaluable in preparing me for the real world. I am forever indebted to the academy for their constant support and belief in me

Riya Desai
Riya Desai


Choosing Kolkata Air Hostess Academy was the turning point in my life. The academy's curriculum was comprehensive and well-structured, covering all aspects of the aviation industry. The faculty members were not just knowledgeable but also compassionate individuals who genuinely cared about our success. They pushed me out of my comfort zone and helped me discover my true potential. Today, I am soaring high in my career, and I owe it all to the academy

Get The Best Knowledge And Diploma in Airport Ground Staff Training With Kolkata Air Hostess Academy

We offer comprehensive courses and the opportunity to excel in the aviation industry. Acquire the best knowledge and skills through their specialized programs to kick-start your career as an air hostess.

Limited seats!! ⏰ Hurry Up Reserve Your Seat Now

Reserve your seat now to join the best Airport Ground Staff Training Institute In Kolkata program and embark on an exciting journey of learning and growth.

Frequently Asked Questions


Kolkata Air Hostess Academy offers two courses related to airport operations: Dual Airport Operations Management and International Airport Ground Staff Management Course.

Can you explain the Dual Airport Operations Management Course?

The Dual Airport Operations Management Course is a comprehensive program that provides training in managing various aspects of airport operations. It covers subjects like airport security, air traffic control, baggage handling, airport safety, and passenger services.

What is the focus of the International Airport Ground Staff Management Course?

The International Airport Ground Staff Management Course focuses on training individuals to efficiently manage ground operations at international airports. It includes topics such as check-in procedures, boarding processes, passenger assistance, and handling airport emergencies.

Are these courses suitable for individuals aspiring to work in the aviation industry?

Yes, both courses are ideal for individuals aspiring to work in the aviation industry, particularly in roles related to airport operations and ground staff management.

Do these courses offer practical training?

Yes, both the Dual Airport Operations Management and International Airport Ground Staff Management Courses include practical training to provide hands-on experience in airport operations and ground handling procedures.

Are there any prerequisites for enrolling in these courses?

While specific prerequisites may vary, a high school diploma or equivalent qualification is typically required for enrolling in the Dual Airport Operations Management and International Airport Ground Staff Management Courses at INIFT Aviation Academy. Additionally, fluency in English and good communication skills are beneficial for a successful learning experience.